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Here At Surround Sounds we are always being asked questions about our services.Here are just a few of them.Any questions please feel free to contact us either on contact details link on the homepage or phone 0777 555 7382 or 0121 532 8331,Or email me on surroundsoundsdisco@gmail.com

The charge is based on when,where and the duration of the event.If you have a mid week event or even a Sunday this could become cheaper so its difficult to quote a price without understanding what you require,every event is different and it is important that we are both happy with the services and price agreed.
Yes we at Surround Sounds play all types of background music to suit your event.Some people just like easy listening music while guests arrive or when guests are eating their meals
Yes. We have structured several packages in ways to bring our services within reach of most of our clients.
Yes we have sufficent backup equipment with us at all times should anything go wrong.In over 15 years of djing i have never had to use any of my backup equipment.All my equipment is serviced at least once a year and pat tested yearly.
All our equipment has PAT (portable appliance tested) certificates and is regularly serviced.This is just to show that all equipment used by Surrounds sound is safe to use.Many venue’s require you to show a test certificate,We carry this with us at all time
We at Surround sounds are Nationwide.We are based in the West Midlands,Birmingham.We travel all around the UK,Although most of our work is in Birmingham,Wolverhampton and Surrounding areas.We also do a fair few Mobile Discos in and around the Bristol area and been as far as Southampton.
Yes we carry a very comprehensive £2 million public liability insurance policy.A copy of our certificates are available on request.
We usually require between 60 & 90 minutes to set up our equipment for a disco.A lot depends if we need to take equipment upstairs to the function room and if its easy access. Please ensure that we will be able to access the venue at least 90 mins before the start time to ensure we can set up fully and sound test before your guests arrive.
Yes, although daytime set ups are subject to a small charge depending the distance we have to travel.Sometimes there may be no charges at all if local.(This does not apply to childrens parties or discos booked specifically as a daytime event)
Yes thats fine.We are happy to meet at your home, place of work or the venue itself. We do not normally charge for this service unless significant travelling is involved.We at Surround Sounds will try our hardest to make things as easy as possible for you and help you in any other way we can.
Yes. A non-refundable deposit of £50(Discos or services over £300 deposit may be higher normally 20%) is required within fourteen days of asking us to hold your date.You can pay your deposit by cash,cheque or paypal.The balance is due either by cheque posted to us in time to clear before the date of the booking, or in cash to the Dj before the start time on the day of the event.
Yes. We hold a number of references from clients. All of these are letters or emails which are available for viewing on request. (Some of which are available to view on the website, on the testimonial link on the home page)
Yes we can use smoke or bubble machine if you request them.Bubble machine is good for kids and the smoke makes the lights and laser have a better effect.Both of these normally require the permission of the venue to use theses on there premises.
Yes, subject to venue restrictions & the agreement of venue officials where appropriate. The overtime rate is £20 per hour, payable in cash to the DJ before the overtime period commences.
Yes.We can do this for you either email you a booking confirmation letter or put one in the post to you, please let us know if you would like one.
Please ask us by using the form on contact details on the home page or by giving us a call! We usually reply to emails the same day. email johnreynolds12@fsmail.net phone 07775557382